Planet Technology

Having over three decades of experience within the telecoms industry behind its creation, Planet Technology was founded with a vision to reflect the very best of an ever-evolving sector. Telecoms has undergone significant transformation, with voice and data solutions becoming increasingly agile and flexible—empowering businesses to work from anywhere while driving efficiency and delivering tangible benefits. Planet Technology was established to embrace this spirit of constant innovation while ensuring the highest levels of service and customer care.

From the outset, the company was built to be as dynamic and adaptable as the solutions it provides, with a culture designed to help colleagues respond with speed, confidence, and accuracy. At the heart of Planet Technology are three guiding principles that shape the way it operates, ensuring consistency for staff, suppliers, and, most importantly, customers.

The three pillars at the foundation of Planet Technology are:

• Customer-obsession – In a market often defined by mass consolidation and the commoditisation of communications, the customer can sometimes be overlooked. Planet Technology is committed to ensuring the customer remains at the centre of every decision. Every team member is driven by a simple, unifying directive: love the customer. This customer-first approach ensures lasting partnerships built on choice and loyalty, not obligation.

• Simplicity – Advanced technology should not mean added complexity. Planet Technology prides itself on clarity and transparency, avoiding unnecessary jargon or over-complication. By truly listening to customer requirements, the company delivers straightforward, tailored solutions that provide value, efficiency, and peace of mind.

• Sustainability – Respect for the environment underpins the company’s ethos. Planet Technology is committed to embedding sustainability into its decisions, processes, and partnerships—ensuring a positive impact for clients, suppliers, and the wider community.

Planet Technology does not aspire to be the biggest telecoms company in the world, but it is determined to deliver the best advice, service, and customer experience in the industry. By building strong, trust-based partnerships, the company continues to set itself apart.